Responsible Gaming
Gaming Should Be Entertainment
At BitStarz, we believe gambling should only ever be viewed as entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it carries risks and should only be enjoyed responsibly and within your means.
Please gamble only with money you can afford to lose, and never chase losses or spend more than you intended.
Age Verification
BitStarz is strictly for players aged 18 years and over, or the legal age of majority in your jurisdiction, whichever is higher. Australian players must be at least 18 years old to use our platform.
We take age verification seriously and comply with all Australian gambling regulations. If you are under the legal age to gamble, please do not register an account.
Warning Signs of Problem Gambling
Do you recognize any of the following warning signs in your own behavior?
- Chasing losses: Trying to recover lost money by gambling more
- Hiding gambling: Being secretive about the amount of time or money spent gambling
- Loss of control: Gambling more than intended or unable to stop
- Neglecting responsibilities: Gambling instead of work, study, or family obligations
- Financial problems: Borrowing money to gamble or gambling with money needed for essentials
- Mood changes: Feeling anxious, irritable, or depressed when not gambling
- Tolerance: Needing to gamble larger amounts to achieve the same excitement
- Relationship strain: Loved ones expressing concern about your gambling habits
If you experience any of these warning signs, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
BitStarz provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set maximum deposit amounts per day, week, or month to control spending
- Loss Limits: Establish maximum loss limits to protect your bankroll
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account and all BitStarz services
- Account Cooling Off: Take a break from gambling by temporarily suspending your account
- Session Time Limits: Set automatic logout after a specified period of play
We encourage you to use these tools proactively to maintain responsible gaming habits.
Support & Help Organizations
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these trusted organizations:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free confidential counselling and support for Australians affected by gambling
- National Problem Gambling Support Line: 1800 858 858 (calls are free and confidential)
United Kingdom
- GamCare: www.gamcare.org.uk — Free advice and counselling for problem gambling
- GamStop: www.gamstop.co.uk — Self-exclusion service across UK regulated gambling sites
Canada
- Responsible Gambling Council: www.responsiblegambling.org — Resources and support for problem gambling in Canada
United States
- National Council on Problem Gambling: www.ncpgambling.org — Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): www.bzga.de — German Federal Centre for Health Education
If You Need Help
Don't suffer in silence. Problem gambling is a serious issue, but help and support are available. If you believe you have a gambling problem, or if someone you care about does, please reach out to one of the support organizations listed above.
Seeking help is a sign of strength, not weakness. These organizations are confidential, free, and staffed by trained professionals who understand problem gambling.
Your wellbeing is important to us. BitStarz is committed to promoting responsible gaming and supporting our players in maintaining healthy gambling habits.